Determine if Java Is Working on Your Computer
Look at the box below to see if Java is configured correctly on your computer:
- If you see Java is not installed, follow the instructions below to install Java on your computer.
- If you see Java plugin is disabled, follow the instructions below to enable the Java plugin.
When I try to start a screen share, why do I get a Java error with the message "Incompatible magic value 1008813135 in class file ScreenleapApplet"?
This problem can be caused by either a) having a bad version of our applet stored in your Java cache or b) having a firewall that is blocking the applet from being download.
If you are still experiencing problems or have additional questions, please contact us for support.